1. How do I find a reliable court reporter/videographer for an out-of-town or out-of-the-country deposition?
At Grove & Associates in DuPage County, we have access to Certified and Registered Professional Reporters across the country and abroad. We have also made a concerted effort to develop personal relationships with many of these quality reporting firms and can make arrangements for you.
2. It is getting harder and harder to travel for depositions, especially to areas like Small Town, USA. Can you offer any viable alternatives?
Yes! Grove & Associates offers a full-service video conference center. We have access to video conference rooms across the globe and will accommodate a video conference at any time of the day or night. We recognize our sleep time is Japan’s productive time!
3. Sometimes I just want to have a face-to-face meeting with an expert with no reporter. Can you help me with this type of scenario?
Yes, we can! We can accommodate that request in two ways: You can come to our video conference center and your expert would attend from a video conference center in his area. The other option is utilizing our SECURE virtual video conference service without either of you leaving your office. All you need is a computer with a webcam and an internet connection. This is a very affordable, high-quality solution. You can obtain more information about video conferencing here.
4. I woke up at 2:00 a.m. and realized I forgot to get a reporter for my deposition later that morning. Do I have to wait until 8:30 a.m. to call to arrange for a court reporter?
Well, at the risk of admitting we have no life, we always have the business telephones transferred to an emergency number. Now, we can’t guarantee the “emergency number” will be up at 2:00 a.m., but best for you to unburden your mind so you can sleep and we will begin making arrangmenets as soon as the rooster crows!
5. I have a month-long trial and would like the transcripts daily. Is that something your office can accommodate?
Not only is that something we can handle, it is a service we specialize in! Schedule the service with us, or contact us for more information. You can also order a transcript on this website!
6. How quickly can I expect a transcript from a deposition or court proceeding?
Our turnaround time is generally ten business days. Please let us know if you need it any sooner. The more information we have with regard to your needs, the better we can accommodate them. For instance, if you are taking a deposition with a trial in two days, we will be sure not to send a reporter who is leaving on vacation the next morning.
7. Do you accept credit cards or only checks?
We accept Visa, MasterCard, and Discover. Simply pay for your court reporting service on our website, or give the office a call at (630) 462-0060, and we will process your payment. If you’d rather pay the old-fashioned way, you can mail payments to P.O. Box 354, Wheaton, IL 60187. Our Tax I.D. Number is 36-4196103.
8. If I get an electronic copy and later decide I want a paper copy, do I have to call your office and pay for a paper copy?
The good news is you have two options for this question, and we all love options! First option, you can print either a full-size transcript or a condensed transcript from the electronic file we send you – no need to make any calls. Second option is, if you would like us to print you a copy and bind it, simply give us a call. We will only charge you a very nominal amount to cover our printing and postage costs, NOT a copy price as you have already purchased an electronic copy. Nice, huh?
9. What will I get when I order an “e-transcript” from Grove & Associates?
In keeping with the Federal Court’s requirement to submit all filings in a PDF format, we at Grove & Associates in DuPage County deliver all of our transcripts in PDF format. No need for a special “decoder ring” or downloading a reader. Simply click on the file and you will be able to access the transcript and all of the attached and hyperlinked exhibits. The PDF file also includes a dynamic index, meaning you can click on any instance of a word in the index and it will take you to that spot in the transcript.
We do offer other formats, such as RealLegal’s E-Transcript (PTX) and TextMap’s XMEF files. Just let your reporter know what you require, and visit our services page for all of our court reporter service offerings.
10. What is the difference between “realtime” or “rough” or “daily copy”? Doesn’t it all mean I get a transcript the next day?
To clarify, interactive realtime means you are getting a feed off of the reporter’s computer and onto yours in real time, DURING the proceeding. Yes, we are truly the only accurate voice-to-text technology out there for court reporting services. You need some form of proprietary software on your computer to receive this feed. There are several free versions available. The advantage of realtime is that you have the transcript immediately in front of you with which to mark, annotate, e-mail portions to your expert for comment, or further question a witness in the afternoon on the morning’s exact testimony.
A rough (sometimes called “dirty”) transcript is a copy of the proceedings at the END of the session that has either not been edited by the court reporter or very quickly edited and is usually e-mailed to the requesting party.
A daily copy transcript is a transcript that is delivered the NEXT DAY in its final edited and certified version.
11. I had a colleague tell me he attended a videotaped deposition on the internet and the transcript was streaming alongside it. Can you do that?
Yes, we can! It just takes a little advance notice to get all the technology in place – a couple of days should do the trick, but a week’s notice is always better.